Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,.Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.Go to devices and printers, in the control panel and select any printer listed there and you will get some options on the top.( Right click on the Windows button to access device manager) Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).Perform a root level uninstallation of the printer drivers by following these steps: Meanwhile, I will be providing a roadmap with some troubleshooting steps to resolve the issue. Did you try a root level uninstallation?.Let me gather some information for better clarity to assist you correctly: I will be glad to assist you and let’s get right to it Great deductions and terrific diagnosis of the issue. How do I uninstall the software without getting error messages or resetting my entire PC (the latter of which is found via Start menu > Settings > Update & Security > Recovery > Day. (I have an HP ENVY 15 Notebook PC (Product number G0T55AV) with Microsoft Windows 10 Home 64-bit (Version 1803 (OS Build 17134.228)). I DO NOT HAVE THE PRINTER ANYMORE, but I do have the original installation disc that came with it (which has Windows version 24.2.0 of the necessary software). Although doing so reinstalled the software, I no longer get any error messages. As a result, I don’t specifically know which uninstall procedure caused the message to appear.ĭue to this error, I performed a System Restore. It would probably be worth mentioning that I did not restart my computer until after I uninstalled all 3 programs. 0), HP Photosmart 6510 series Help (Version 140.0.2.2), and HP Photosmart 6510 series Product Improvement Study (Version. The specific programs I uninstalled are HP Photosmart 6510 series Basic Device Software (Version. “There was a problem starting C:\Program Files\HP\HP Photosmart 6510 series\bin\HPStatusBL.dll The specified module could not be found. When I recently restarted my PC after using typical procedures to uninstall 3 software programs related to the HP Photosmart 6510 e-All-in-One Printer – B211a (Product number CQ761A), a RunDLL error message would appear on my desktop after I signed in. ![]() ![]() ![]() Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Automatically adjust and enhance your photos in different sizes and in multiple layouts. Easily organize and manage your photos.Įdit - Crop your photos and fix photos with red eye. View - View photos in multiple sizes and ways. It installs software to operate your printer, HP Solution Center, and HP Image Zone, an easy- to-use software program that gives you everything you need to have fun with your photos: This option is grayed out if your computer does not meet minimum system requirements. Windows users: Choose one of these installation options Only two of these options are available to you: either Full and Express, or Typical and Minimum. If the printer does not appear in the list, clickĭifferent software installation options are available in different countries/regions. Select the printer in the Print dialog box. Follow the onscreen instructions to install the printer software. Insert the HP Photosmart CD into your computer's CD-ROM drive. Important: Do not connect the USB cable until you are prompted. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer.įollow the onscreen instructions until the installation is finished and your computer restarts. Wait several minutes while the files load. If the Install Wizard does not appear, locate the Setup.exe file on the CD-ROM drive and double-click it. Refer to the table below this one to learn what software and features are provided with each different option. ![]() Important: Do not connect the USB cable until you are prompted.Īsked to choose from different installation options. After using the setup instructions that came in the box with the printer to set up the printer hardware, use the instructions below to install the software. The printer comes with optional software you can install on a computer.
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